Frequently Asked Questions
Find your answer
14 Days Money Back Guarantee if merchandise is not altered. Or worn.
Wrap string or paper around the base of your finger. Mark the point where the ends meet with a pen. Measure the string or paper with a ruler (mm) then divide by 3.14 (or Pi) to get the diameter of the ring. Pick the closest measurement on the ring size chart to find your ring size.
Another idea is to purchase ring sizers from amazon and do it yourself or stop by any jewelry store and they will size it for you.
We offer all kind of jewelry customization, rings necklaces bracelets you name it
We can do it.
Yes We DO!! We have an immense experience in engraving.
Gold, Platinum, Silver, Tantalum, Titanium and Tungsten Carbide.
We Offer a Complimentary Cleaning Service in House.
You can buy a Jewelry Cleaner from us or from anyone else that sells it and do it yourself
• Checks and checks.
• Credit cards and debit cards.
• Mobile payments.
• Gift cards and store credit.
• Custom payments that includes our interest financing option.
We have a Gift Wrapping Station setup in our store for you gift wrapping convenience.
Yes we do, we offer a 90 day + Layaway plan
We also have Interest free plan up to 24 months
9.99interest plan payment for 36 months.
We Absolutely source ethical diamonds and gemstones,
Because of the Kimberley Process, 99.8% of diamonds are now certified conflict-free and there is much greater accountability and transparency in the diamond industry. Unfortunately, just because a diamond has been certified by the Kimberly Process does not necessarily mean it is ethical or even conflict-free.
Yes we DO, Appraisals are complimentary all the time.
Lifetime Warranty on any manufacturing Defects is provided by Emerald Jewelers. Everything else is secured via Jewelers Mutual with the 3 year optional or lifetime plan.
Yes Discounts are available all the time whether there’s a holiday or not but always check with one of our professional team members for more details.
We Thrive on Custom Making Your jewelry pieces and provide you with a complementary CAD images before we proceed so the process could take up to 4 weeks.
We offer sizing, lazer soldering, pearl restringing, engraving, watch repair and more. For more detail please check with one of our professional team members.
You can schedule an appointment with us on our website as well as all our social media platforms or just call us at 603-633-5055.